Outstanding Recoveries

We value your privacy and are committed to transparency regarding our data practices. This Privacy Policy outlines how Milberg Coleman Bryson Phillips Grossman, LLC and Milberg Coleman Bryson Phillips Grossman, PLLC (collectively referred to as “Milberg,” “the firm,” “us,” “we,” or “our”) handle your (“you” or “your”) personal information when you access or use www.milberg.com and/or other Milberg-provided content, such as other websites, blogs, alerts, newsletters, social media sites, and other services where this Privacy Policy is referenced, or when you submit a case submission to us (collectively, the “Service(s)”). Please note that this Privacy Policy is specifically limited to these interactions and does not cover information collected in other contexts, such as through client engagements and during the course of legal representation.Please read through this Privacy Policy carefully. If there is anything in this Privacy Policy that you do not agree with, please discontinue your use of the Services immediately and do not provide us with any personal information. By using our Services or providing your information, you acknowledge and consent to the collection and use of your data as described in this Privacy Policy. Your continued use of the Services indicates your acceptances of these terms and practices.

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly. For more detailed information about our privacy practices, including how we use cookies and similar technologies, please continue reading our full Privacy Policy.

HOW AND WHAT INFORMATION WE COLLECT

“Personal data” or “personal information” means data that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual, device, or household; or is otherwise considered personal data or personal information under applicable privacy and/or data protection laws or regulations.

Milberg collects both personal information that you provide directly and technical information gathered automatically through your interactions with the Services.

We collect personal data through various channels in order to provide and improve our Services. When you interact directly with our Services, such as by contacting us or registering to receive event and promotional materials, you voluntarily provide information like your name, email address, and phone number. We also gather data indirectly when you engage with our attorneys, personnel, or social media platforms, or when you interact with our marketing materials. Additionally, we automatically collect certain information through cookies and similar technologies when you use our Services. This helps us to understand how users interact with our Services and allows us to enhance your experience.

In addition to direct interactions, we may obtain information about you from publicly available sources. We also work with service providers who may retrieve publicly accessible information, which we may combine with the personal data we already have about you. This comprehensive approach to data collection enables us to offer more personalized and efficient services while maintaining compliance with applicable privacy laws.

As discussed above, Milberg collects personal information through our Services that you voluntarily provide. This may include, but is not limited to:

• Identifiers (e.g., your name, email address, phone number, address, online identifier, and IP address)
• Contact information (e.g., phone number and mailing address)
• Professional or employment-related information
• Financial information (e.g., bank details for transactions)
• Demographic information
• And any other information that you submit via email, web forms, or when joining our mailing list.

The categories of personal information we collect may be considered sensitive under various state and federal privacy laws. This could include characteristics of protected classifications or other categories as defined by applicable law. While providing personal information is not mandatory to use our Services, please note that choosing not to provide certain requested information may limit your access to specific features or hinder our ability to respond effectively to our inquiries.

Milberg also uses cookies and similar technologies to automatically collect information when you use our Services. This may include internet activity data and geolocation information as defined by applicable privacy laws. We gather data that web browsers and devices automatically provide, such as IP addresses, device types, and browsing activity. These tools help enhance user experience, analyze traffic, and customize content.

We may also collect publicly available information, such as social media posts that mention or tag Milberg. Our data collection and usage practices aim to comply with relevant state and federal privacy regulations. For more details on our use of cookies, please see our Tracking and Cookie Data section below.

TRACKING AND COOKIE DATA

As with many companies, we may use cookies, pixels, gifs, web beacons, log files, and/or similar technologies to automatically collect certain information when you use the Services or interact with our digital media content. This data collection enables us to track individual users’ behavior, determine when content is accessed, and tailor user experiences to your preferences.

There are different types of cookies and related technologies, which may be placed by us or third parties, including essential cookies that are required to display and provide the Services; preference cookies that are used to store preferences and improve user experience; analytics cookies to determine how the Services are used and which often collect non-personalized information; and marketing cookies to deliver personalized and targeted advertisements that may be of interest to you and others and which are used for business purposes for advertising to those that visit the Services and commercial purposes for marketing to others.

Unless you’ve opted out or modified your browser’s cookie settings, we automatically receive specific data about your device, browser, internet connection, and general geolocation. This may include your mobile device identifier or MAC address, ISP information, access timestamps, browsing history within our Services and interaction with advertisements. Additionally, as part of our practices, we may use third-party advertising companies to display ads tailored to your individual interests based on your online activity and to provide ad-related services such as analytics and market research. Third parties, in turn, may use a cookie, web beacon, or other similar technology to collect information. To opt-out of cross-device linking, visit www.aboutads.info/choices or perform a global opt-out on each browser and device.

In particular, we may use Google cookies and tools, such as Google Analytics for analytics and advertising and to improve the user experience, and your information may be shared with Google; for more information, visit the Google Cookie Policy, Google Analytics Opt-Out Browser Add-On, or Ads Settings. We may also use Meta and other cookies for the purposes stated above, and your information from cookies may be shared with Meta; for more information visit the Meta/Facebook Cookie Policy.

It’s important to note that you have control over this data collection. You can adjust your cookie preferences through your internet browser settings or manage privacy controls on your device. For more information and ways to opt out, see https://www.allaboutcookies.org/, and learn how to disable these tools by opting-out of third-party cookies and mobile device ID practices. You can also adjust some cookie preferences used on the Services through our consent management platform provided by Cookiebot.  If you do not wish to have cookies placed on your computer or other device, or if you do not wish for automated technologies to collect and use mobile device information about your mobile device, you should update your browser and device settings before accessing the Services, with your understanding that certain features of the Services may not function properly as a result and your agreement that you assume all responsibility for nay resulting loss of functionality.

HOW WE USE AND SHARE INFORMATION

Milberg utilizes the personal information you provide to fulfill specific functions related to your interactions with us. This includes responding to your inquiries, delivering email updates and newsletters, providing legal services to you, and sharing legal updates that may interest you. We also use your data for various business purposes, such as analytics, customizing and improving our Services, ensuring compliance with legal requirements, maintaining website security, and other purposes disclosed at the time of data collection. Additionally, we may use your information for commercial purposes, including sending marketing communications. You have the option to unsubscribe from marketing emails at any time by clicking the unsubscribe link within the email or contacting us directly. Essentially, we process your information to respond to your inquiries, investigate potential legal services, fulfill legal obligations, pursue our legitimate interests in enhancing and marketing our services, or with your explicit consent.

In certain circumstances, we may disclose your personal information to third parties. This includes service providers and contractors who help us maintain our Services and provide other services to us. We may also disclose your information when required by law, in response to legal processes, to protect against security threats or illegal activities, to debug and improve our Services, when we believe disclosure is necessary to protect our rights or those of third parties or the public, as part of a potential business transfer or bankruptcy proceeding, or as otherwise consented to by you. We may share de-identified aggregate information for various purposes. In the event of a direct or indirect reorganization process including, but not limited to, assignments, mergers, acquisitions, divestitures, bankruptcies, insolvencies, and sales of all or a part of our assets, we may disclose your personal information following completion of such transaction and/or during the assessment process pending transfer. We may also disclose personal information to our affiliates, strategic partners, and agents. Milberg may also contract with third-party advertising companies to serve ads on our behalf. These companies may use cookies or other measures to collect non-identifier information. We may also disclose personal information if you ask, direct, or authorize us to do so.

YOUR PRIVACY RIGHTS

We are committed to protecting consumer privacy rights and offering flexibility in how personal data is used and shared. To make a privacy request or inquire about your data, please contact us via our Contact Form or email dataprivacy@milberg.com, providing your name and email address or other identifier associated with our Services for verification purposes. For requests made by authorized agents, please include the agent’s name and contact information along with your details. While we strive to accommodate all requests, there may be instances where we cannot fully grant them, such as when we cannot verify your identity or when we have a legal obligation to retain your data. In cases of denial, we will inform you of our decision and explain our reasoning. Privacy laws vary based on factors like your location and the scale of data involved. We generally adhere to the following privacy rights, subject to applicable laws and limitations:

1. Access and portability: Obtain information about collected data, including categories, sources, purposes, and specific pieces of personal information.
2. Amendment: Correct inaccurate personal data.
3. Deletion: Request data deletion, subject to legal limitations.
4. Processing limitations: Restrict processing of sensitive data and automated decision-making.
5. Opt-out rights: Unsubscribe from marketing communications and opt out of certain data practices, including “sale” or “sharing” of personal information.
6. Complaints: Voice concerns about privacy issues without fear of discrimination.

Specific state and international laws may grant additional rights. For example, California residents have rights under the CCPA, CPRA, and “Shine the Light” law which allows California residents who provide personal information through the Services to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. European Economic Area residents have rights under GDPR, including the right to withdraw consent for data processing.

We strive to comply with all applicable privacy laws and encourage you to contact us with any requests or concerns regarding your privacy rights.

SECURITY AND TRANSFER OF DATA

We implement comprehensive security measures to protect personal information, utilizing technical, administrative, and physical safeguards that align with reasonable security protocols and available technology. However, it’s important to acknowledge that no system can guarantee absolute security, and we cannot assure that your personal information will always remain impenetrable. By providing your personal data, you accept this inherent risk. Your active participation in maintaining security is crucial; we encourage you to take precautions to protect your passwords and other sensitive information, and to promptly report any suspected breaches of your account security to us.

For users accessing our Services from outside the United States, please be aware that your connection will be routed through servers located within the United States. All information you provide will be processed and securely stored in our web servers and internal systems within United States borders. By choosing to use our Services, you explicitly authorize and consent to the transfer of your personal data to the United States, as well as its storage and usage as outlined in this Privacy Policy. This international data transfer and processing are integral to our service provision and are conducted in compliance with applicable data protection regulations.

DATA RETENTION

We retain personal information for the length of time necessary to fulfill the purposes outlined in this Privacy Policy, unless a different retention period is requested by you or required or permitted by law. For example, we will retain your personal information for as long as it is needed to provide you with the Services or fulfill a legal or contractual obligation. We may also aggregate, deidentify, or anonymize personal information as applicable for use in analytics, such as to analyze trends over periods of time without specifically identifying you.

We use the following criteria to determine how long we retain personal information: (a) our relationship with you, such as if there is an open contract or account or a pending transaction or request, (b) legal obligations to retain personal information for certain purposes, such as to maintain transaction records, and (c) other obligations or considerations relating to the retention of data, such as contract requirements, litigation holds, investigations, or statutes of limitation.

MARKETING COMMUNICATIONS 

When you provide us with your contact information, such as through subscribing to our mailing lists via our Services, we may add your details to our contacts database and marketing lists. This allows us to send you relevant information, including follow-up materials or newsletters. You have the right to opt out of receiving marketing communications from us at any time. This applies to both email and telephone marketing. Here’s how you can exercise this right:

For email communications: You can either notify the sender directly or use the unsubscribe link provided in every marketing email we send. We will promptly process your request to ensure you no longer receive such communications.

For telephone marketing: For SMS/text messages, you can text “STOP” to opt out of any future text messages. For calls, you can inform the caller that you wish to opt out of future calls, and we will update our records accordingly.

Mobile Opt-in, SMS consent, and Phone Numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes without prior consent.

Additionally, you may have the option to register your telephone number with national Do Not Call registries, which can further limit marketing calls from various organizations. Please note that even if you opt out of marketing communications, we may still need to contact you for non-marketing purposes related to our Services or your legal matter.

THIRD PARTY WEBSITES

This Privacy Policy exclusively governs our Services, and does not extend to external entities, including companies, individuals, or organizations to which we may provide links. These third-party sites operate under their own distinct privacy policies and data collection practices, which may differ significantly from ours. When navigating away from our Services to linked sites, we strongly recommend that you review the privacy policy of each site you visit, remain aware that different rules may apply to the handling of your information, and exercise caution about the personal data you choose to share. We have no control over or responsibility for the content presented on third-party sites, the privacy policies implemented by external platforms, or the data handling practices of other services.

CHILDREN’S PRIVACY RIGHTS 

Our Services are not directed to children under sixteen years of age, and it is the policy of Milberg to not knowingly collect personal information of children under the age of sixteen. We are committed to complying with the Children’s Online Privacy Protection Act (COPPA). If we receive personal information that we discovery was provided by a child under the age of sixteen, we will promptly destroy such information.

DO NOT TRACK SIGNALS

Our Services do not currently respond to Do Not Track (DNT) requests. DNT is a feature that, when enabled, sends a signal to websites to request that your browsing is not tracked.

We do honor signals from the Global Privacy Control (“GPC”). For more information on the GPC, see here. Please note that you should enable the GPC separately for each browser and device that you use to access that Service.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy from time to time. For material updates, we will give notice and/or place a prominent notice on our Services. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. By continuing use of our Services or providing personal information to us, you are agreeing to be bound by any changes or revisions made to this Privacy Policy.

CONTACT INFORMATION

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to submit a request to exercise your rights as detailed in this Privacy Policy, please contact us at:

Milberg Coleman Bryson Phillips Grossman, LLC
Attn: Privacy Questions
1311 Avenida Juan Ponce de Leon
San Juan, Puerto Rico 00907
dataprivacy@milberg.com
1.866.252.0878
Contact Form

 

Last Updated: March 1st, 2025